Staff Engineer (OpenText)

Requirements

• Experience : 5.5+ years
• Strong experience in implementing, customizing, and supporting OpenText Enterprise Content Management (ECM) solutions.
• Hands-on experience with OpenText ExStream and OpenText xPression for document generation and customer communications.
• Strong expertise in OpenText Content Server configuration, customization, and administration.
• Experience developing and customizing WebReports, LiveReports, and complex workflow solutions.
• Proficiency in designing and customizing OpenText Content Server components, including Smart UI customizations and CSUI SDK widgets.
• Strong knowledge of REST APIs and integrating OpenText solutions with external enterprise applications.
• Experience performing Content Server administration activities, including system upgrades, patching, configuration, and maintenance.
• Good working knowledge of Linux operating systems and server administration.
• Experience with Object Import/Export, Forms, Form Templates, Active View, and Perspective configuration.
• Strong understanding of Categories, metadata definitions, and document management best practices.
• Deep technical knowledge of OpenText Content Server architecture and OpenText Directory Services (OTDS).
• Experience with large-scale document and data migration projects.
• Proficiency in SQL query development and working with Content Server database schemas.
• Experience configuring indexes, partitions, distributed agents, and search facets.
• Knowledge of JavaScript, jQuery, and web-based customizations.
• Familiarity with Apache, Tomcat, and web/application server administration.
• Exposure to AWS services such as EC2, Lambda, and RDS is desirable.
• Strong analytical, troubleshooting, problem-solving, and communication skills.
• Ability to work collaboratively in Agile teams and deliver high-quality enterprise solutions.

Responsibilities

• Configure, customize, and support OpenText ECM solutions based on business and technical requirements.
• Design, develop, and maintain OpenText ExStream and OpenText xPression solutions for enterprise document generation and communication management.
• Develop and customize advanced WebReports, LiveReports, and complex workflow solutions.
• Design and implement Smart UI customizations and Content Server extensions using CSUI SDK widgets.
• Develop REST API integrations between OpenText platforms and external enterprise applications.
• Perform OpenText Content Server administration activities, including installation, configuration, upgrades, patching, and system maintenance.
• Manage Object Import/Export processes and support metadata, categories, and document lifecycle management.
• Develop and maintain Forms, Form Templates, Active Views, Perspectives, and category definitions.
• Execute large-scale document and data migration initiatives while ensuring data integrity and performance.
• Develop, optimize, and troubleshoot SQL queries and work with Content Server database structures.
• Configure indexes, partitions, distributed agents, and search facets to optimize system performance.
• Monitor system health, performance, logs, and proactively identify and resolve platform issues.
• Troubleshoot production incidents, perform root cause analysis, and collaborate with cross-functional teams for timely resolution.
• Support deployment activities, testing, documentation, post-production enhancements, and ongoing application maintenance.
• Work within Linux environments to deploy, configure, and support enterprise solutions.
• Collaborate with architects, developers, business users, and support teams to deliver scalable, secure, and high-performing ECM solutions.
• Ensure adherence to development standards, security guidelines, and best practices while driving continuous improvement initiatives.

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

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