iGaming Floor Supervisor Mid-Shift (3:00PM-11:00PM)
Core
Oversee live-streaming casino operations, ensuring Live Dealers and Shufflers adhere to strict gaming regulations and company policies while maintaining game integrity.
Role type
Mid-level operational supervisor for live studio gaming
Builds
Live-streamed casino games for online gaming operators
Domain
iGaming / Live Casino / Regulatory Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Supervisory experience, customer service, game mastery (dealing/shuffling), conflict resolution, regulatory compliance knowledge, Microsoft Excel, physical stamina for repetitive hand/arm movements
Preferred skills
Ability to maintain professional demeanor in fast-paced environment, flexibility for varied shifts including nights/weekends/holidays
Technologies
Microsoft Excel, MS Office, electronic mail, gaming equipment
Responsibilities
Supervise Live Dealers and Shufflers for regulatory compliance, monitor studio operations and implement management policies, correct dealer/shuffler errors, handle technical disruptions, resolve guest complaints and conflicts, assist Site Manager with daily tasks
Seniority
Mid-level, hands-on IC