Social Media & Engagement Coordinator
Core
Create and manage social media content and digital customer service for multiple Dana food service units, including e-commerce pre-ordering management.
Role type
Social Media & Engagement Coordinator
Builds
Digital content, social media presence, and e-commerce pre-ordering systems for Dana units
Domain
Food Services / Hospitality
Deliverable
product features
Required skills
Multi-platform social media management, content creation (photo/video/audio), Adobe Creative Suite, Canva, CapCut, e-commerce platform management, social media analytics interpretation, stakeholder collaboration
Preferred skills
Mobile content capture, event activation support, tabling and sampling experience
Technologies
Instagram, Facebook, TikTok, Snapchat, Adobe Creative Suite, Canva, CapCut
Responsibilities
Create engaging social media content aligned with brand standards, manage multiple social handles and e-commerce environments, respond to customer inquiries and gauge satisfaction, generate weekly KPI reports, collaborate with food service teams on new offerings, support live events and activations
Seniority
Individual Contributor