General Manager
Core
Manage laboratory and facility operations to ensure positive operating margins, meet annual budgets, and maintain ISO/IEC 17025 accreditation for electrical and electronics testing.
Role type
Senior General Manager (Laboratory Operations)
Builds
Operational efficiency, customer relationships, and sales growth within the testing, inspection, and certification (TIC) industry.
Domain
Electrical & Electronics testing, inspection, and certification (TIC)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
P&L management, budget control, ISO/IEC 17025 compliance, regulatory standards knowledge (FCC, EU, CB-Scheme, OSHA), team leadership, customer relationship management, strategic planning, financial forecasting, safety protocol enforcement, cross-functional collaboration
Preferred skills
Experience in TIC industry, consensus building, diverse engineering team management, subject matter expertise in trade shows and conferences
Technologies
ISO/IEC 17025, A2LA, FCC, EU, CB-Scheme, OSHA, SCC
Responsibilities
Manage laboratory operations to achieve budgetary goals and positive margins; ensure compliance with quality, safety, and regulatory standards; lead internal/external audit processes; build and maintain customer relationships to drive sales; mentor staff and manage performance; approve capital spending and manage cost controls; collaborate with HR and Business Controller on staffing and financial performance.
Seniority
Senior, hands-on IC with strategic oversight