Associate Manager, Community Team
Core
Oversee daily operations and performance of a team of Community Managers for a portfolio of video games, driving player engagement and operational excellence.
Role type
Senior IC community team manager (people management)
Builds
Player engagement activities, content creation, and community feedback loops for video games
Domain
Video games / Community management
Deliverable
product features
Required skills
Team leadership, performance management, process improvement, content production standards, cross-functional collaboration, resource allocation, training and development
Preferred skills
Video games industry experience, distributed team management, social media and live stream familiarity
Technologies
Social media channels, live streaming platforms, YouTube
Responsibilities
Lead and coach a team of Community Managers; develop and maintain best practices for content and community engagement; manage team resources and workload; collaborate with partner teams on player experience initiatives.
Seniority
Senior, hands-on IC with people management
