VP, Business Systems & Application Support (CIO)
Core
Strategic CIO leading digital transformation, application portfolio management, and IT/OT convergence for a regulated water utility division.
Role type
VP / CIO (Strategic Leader & Hands-on Oversight)
Builds
Enterprise applications (ERP, CRM, Billing), digital customer portals, data/AI platforms for water operations, and secure IT/OT integration.
Domain
Regulated Utilities (Water/Wastewater) + Enterprise IT & Digital Transformation
Required skills
IT strategy & roadmap definition, enterprise application lifecycle management, IT/OT convergence (SCADA/PLC), cybersecurity & risk management, data governance & AI enablement, multi-million dollar budget management, vendor strategy, cross-functional team leadership.
Preferred skills
Regulated utility industry experience, Master's degree in IT/CS/Engineering, Agile/Waterfall project management, DevSecOps knowledge.
Technologies
ERP, CRM, SCADA, PLCs, Telemetry, Sensors, Data Platforms, AI/ML frameworks, Cloud, Telecom.
Responsibilities
Define division-specific IT/digital strategy aligned with business plans; oversee enterprise application portfolio (ERP, billing, asset management); lead digital customer experience initiatives; integrate IT with operational technology (OT) for predictive maintenance and monitoring; own IT risk profile and ensure regulatory compliance; manage division IT budget and vendor contracts; lead cross-functional IT/digital teams and drive enterprise change management.
Seniority
VP / CIO, Executive Leadership
