iGaming Supervisor - (11PM - 7AM Shift) - Bensalem, PA
Core
Oversee live game operations and ensure professional streaming experiences for Live Dealers and Shufflers in a multi-state regulated environment.
Role type
iGaming Supervisor (Pitboss)
Builds
Live streaming casino operations for online gaming platforms
Domain
iGaming / Online Casino / Live Streaming
Deliverable
client delivery
Required skills
Multi-state gaming commission regulations compliance, live dealer/shuffler supervision, game presentation and shuffling, operational reporting, technical disruption monitoring, guest complaint escalation, conflict resolution, card dealing and shuffling, gaming equipment operation
Preferred skills
Excel proficiency, MS Office, uniform wear, shift flexibility
Responsibilities
Supervise Live Dealers and Shufflers for regulatory compliance, correct dealer/shuffler mistakes promptly, monitor and resolve technical disruptions, handle guest complaints and conflicts professionally, collaborate on studio/application performance testing, attend mandatory training sessions
Seniority
Individual Contributor, supervisory level