Security Agent
Core
Ensure safety and wellbeing of colleagues, guests, and visitors at a luxury hotel in the Canadian Rockies.
Role type
On-site security agent
Builds
Safe environment for hotel operations and guests
Domain
Hospitality / Physical security
Deliverable
physical/clinical work
Required skills
Conflict resolution, public interaction, vehicle monitoring, wildlife response, fire alarm investigation, patrol execution, log documentation, computer literacy (Excel, MS Office)
Preferred skills
Safety/security experience, hospitality experience, firefighter training, WHMIS training
Technologies
Excel, Property Manager, MS Office
Responsibilities
Respond to guest and colleague concerns; handle trespassers and unauthorized persons; manage altercations, complaints, lockouts, and safe calls; assist with room issuance; monitor vehicle infractions; deal with wildlife situations; respond to and investigate fire alarms; patrol property areas; complete daily activity logs
Seniority
Entry-level to Mid-level, hands-on IC