Mitarbeiter:in im Kundenservice (in Voll- und Teilzeit)
Core
Customer service associate responsible for Click & Collect operations, merchandise pickup/drop-off, and in-store sales support.
Role type
Customer service associate (retail)
Builds
In-store sales transactions and customer service interactions
Domain
Retail / Fashion
Deliverable
product features
Required skills
Customer consultation, sales conversation management, PC usage, flexibility
Preferred skills
Prior retail experience, brand knowledge
Responsibilities
Handle Click & Collect requests, manage merchandise pickup and drop-off, conduct sales consultations, process complaints and tax-free transactions, sell gift cards and Breuninger Card
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