Project Manager Software Implementation
Core
End-to-end management of software implementation projects for external clients, covering scope, time, cost, quality, and risk management from initiation to closing.
Role type
Senior Project Manager (Software Implementation)
Builds
Custom software solutions and telephony systems delivered to external clients
Domain
IT Services / Software Implementation / Telephony
Deliverable
product features
Required skills
Project lifecycle management, stakeholder management, budget and revenue forecasting, risk mitigation, team leadership in matrix environments, software SDLC management, international client engagement
Preferred skills
PMP certification, experience with NICE methodology, experience managing simultaneous large-scale projects
Technologies
NICE project management tools, SDLC frameworks
Responsibilities
Define project tasks and prepare plans, monitor and communicate progress, manage scope changes, act as single point of contact for clients, manage project revenue and forecasts, measure delivery quality and efficiency, escalate issues to resolve blockers
Seniority
Senior, hands-on IC leading teams