Materials & Repair Estimate Operations Specialist
Core
Performs quality assurance and analytical tasks for wood cabinet and furniture repair estimates, supporting the Technical Repair Estimate team.
Role type
Operations Specialist (Estimate Review & Valuation)
Builds
Repair vs. replace disposition decisions for damaged wood cabinetry and furniture
Domain
Property restoration and insurance claims
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Xactimate, Microsoft Office Suite, woodwork/refinishing/restoration knowledge, file management, queue management, process improvement, data analysis, customer service
Preferred skills
College Degree, professional certifications, woodworking or construction knowledge
Responsibilities
Review and validate estimates from Technical Repair Estimators, confirm completion of estimates and support components, provide valuations for wood cabinetry/furniture to determine repair vs. replace, follow up on incomplete file submissions, assist with team metrics analysis, propose process streamlining and automation, ensure proper file completion and queue management
Seniority
Mid-level, hands-on IC