Specialist, Port Solutions
Core
Field service specialist responsible for on-site installation, commissioning, repair, maintenance, and troubleshooting of mobile harbour cranes and heavy port equipment.
Role type
Senior IC field service engineer (port machinery)
Builds
Operational readiness and reliability of mobile harbour cranes and heavy port equipment
Domain
Maritime logistics + heavy industrial machinery
Deliverable
physical/clinical work
Required skills
troubleshooting, testing, repairing, servicing port equipment, knowledge of drives, servo hydraulics, mechanical assemblies, ISO 14001 and 45001 standards compliance, generating sales leads for service products
Preferred skills
familiarity with mobile tools and applications, proactive involvement in after-sales product marketing
Technologies
servo hydraulics, mechanical assemblies, mobile tools and applications
Responsibilities
Manage on-site installation, commissioning, repair, maintenance, and test tasks; diagnose errors or technical problems and determine proper solutions; handle warranty cases & repairs; produce timely and detailed service reports; coordinate with technical experts for support on cranes; ensure safety procedures are followed; share relevant information across the service team; comprehend customer requirements and make appropriate recommendations; generate sales leads for service products.
Seniority
Mid-level, hands-on IC