Quality Engineer
Core
Monitor and analyze tollway system performance (efficiency, throughput, traffic volume) and develop data strategies to optimize service delivery and capture new metrics.
Role type
Operations Analytics Quality Engineer
Builds
Data collection systems, monitoring approaches, and performance analysis reports for tollway operations
Domain
Transportation infrastructure / Tollway operations
Deliverable
dashboards & analysis
Required skills
Statistical analysis, forecasting, process improvement, KPI monitoring, data strategy, issue resolution, cross-functional collaboration
Preferred skills
Internal quality audit certification, data analytics certification
Technologies
Power BI, Excel, PowerPoint, SPC, regression tools, lane utilization modeling
Responsibilities
Monitor system performance against KPIs, develop data strategies for analysis and monitoring, track and evaluate system issues, forecast traffic flow and capacity, establish and improve operational processes, prepare performance reports, collaborate with IT and operations teams
Seniority
Mid-level, hands-on IC
