Genesis OR Consultant
Core
Provide onsite and remote consulting to implement da Vinci Surgery best practice solutions for hospital robotic surgery programs, focusing on standardization, efficiency, staff training, cost containment, and block scheduling.
Role type
Senior field consultant (clinical operations & sales enablement)
Builds
Optimized robotic surgery programs and operational workflows for hospital customers
Domain
Healthcare / Robotic Surgery / Hospital Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Healthcare/hospital management experience, Operating Room or Sterile Processing Department experience, Intuitive technology troubleshooting, project management, data analysis, business acumen, change management, MS Office proficiency
Preferred skills
Lean, Six Sigma, clinical/medical degree, advanced MS Office, project management
Technologies
da Vinci Surgical System, Intuitive Instruments and Accessories, MS Office
Responsibilities
Develop expertise in Intuitive technology use and troubleshooting; independently manage assigned territory; conduct educational initiatives with targeted customers; manage complex customer engagements to formulate customized solutions; align with sales and marketing partners; collaborate with internal teams to optimize Genesis content programs; run reports and analyze data for customer engagements; provide in-person and remote consulting services; support customer and internal events; participate in new product training and launches; report customer complaints; support selection and evaluation of reference centers.
Seniority
Senior, hands-on IC with territory management