Sachbearbeiter:in für unseren Kundenservice
Core
Personal customer service and consultation for Click & Collect, Breuninger Card services, claims management, and store operations.
Role type
Customer Service Associate
Builds
Customer support and store services for a luxury fashion retailer
Domain
Retail / Fashion
Deliverable
client delivery
Required skills
PC proficiency, adaptability to new IT systems, service orientation, communication skills
Preferred skills
Prior experience in service-oriented roles
Responsibilities
Handle customer inquiries including claims, returns, and tax-free processing; process Breuninger Card applications; gift wrapping and coat check management; identify and implement process improvements
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