Post Market Surveillance Specialist – Technical Writing
Core
Creating and distributing Failure Analysis Letters summarizing product failure results, IFU reminders, and recommendations for Intuitive's robotic surgery systems.
Role type
Post Market Surveillance Specialist – Technical Writing
Builds
Failure analysis letters for daVinci and Ion robotic systems
Domain
Medical device / Robotic surgery
Deliverable
client delivery
Required skills
Technical writing, SAP, database management, cross-functional communication, analytical skills, quality record documentation knowledge
Preferred skills
Engineering or life science background, medical device field experience, clinical knowledge
Technologies
SAP, Trackwise, Excel, Word, PowerPoint
Responsibilities
Create and distribute failure analysis letters, manage letter backlog in software systems, work with translation vendors, clarify letter content, escalate customer feedback, interface with engineering and clinical teams, maintain response library, participate in process improvement
Seniority
Individual Contributor