Senior Content Designer
Core
Creating accessible, inclusive products and services that simplify complex language and processes for users, working within agile delivery teams to improve user journeys and content quality.
Role type
Senior Content Designer (Service Design)
Builds
Digital content, user journeys, and service designs for global technology clients.
Domain
Public sector / Government services / Technology consulting
Deliverable
product features
Required skills
User research synthesis, agile methodology, content strategy, accessibility standards (WCAG/UK Gov), prototyping, stakeholder management, editorial skills, data-driven decision making
Preferred skills
Experience with Figma and Jira, knowledge of UK government content design standards, experience in policy teams
Technologies
Figma, Jira
Responsibilities
Translate user stories into content meeting user needs, formulate hypotheses based on user research findings, collaborate with researchers and designers on prototyping, evaluate current strategies to meet policy intent, ensure content accessibility and usability, share work early to promote cross-functional collaboration
Seniority
Senior, hands-on IC
