Client Delivery Associate
Core
Support client delivery and solution configuration to protect businesses from fraud attacks across various vertical markets.
Role type
Client Delivery Associate (Analytics & Software Solutions)
Builds
Client-facing solutions and configurations for fraud prevention
Domain
Financial services, healthcare, automotive, insurance, and agribusiness within the fraud prevention and data analytics sector
Deliverable
client delivery | product features
Required skills
SQL, relational databases, advanced Excel, data analysis, MI reporting, software delivery lifecycle (SDLC), project documentation, issue tracking and risk management
Preferred skills
SDK knowledge for device products, XML/JSON, WPS/SAS, fraud industry knowledge
Technologies
SQL, Excel, WPS, SAS, XML, JSON
Responsibilities
Attend client workshops to elicit solution requirements; gather and validate requirements against contractual agreements; support delivery leads with project documentation and client engagements; contribute to quality reviews and governance milestones; support project managers with status reporting; track and resolve issues and risks; actively develop competency in solution analytics and software technical analysis
Seniority
Individual Contributor, mid-level support role
