Global Endpoint Associate Manager
Core
Leading a global team to deliver secure, reliable end-user computing experiences through operational oversight of endpoint management platforms.
Role type
Associate Manager, Endpoint Management
Builds
Secure, reliable, and continually improving end-user computing experience for global teams
Domain
Enterprise IT / Endpoint Management / Hardware Lifecycle
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, Technical coordination of endpoint deployment and patch management, Process optimization for automation and scalability, Hardware lifecycle management, Cross-functional collaboration, Metrics and reporting, Escalation management
Preferred skills
Growth mindset, Continuous learning
Technologies
MECM, Intune, JAMF, Windows, macOS
Responsibilities
Manage day-to-day activities of global endpoint management teams, Foster a culture of accountability and continuous improvement, Provide frontline technical oversight on endpoint deployment and patch management, Drive execution and optimization of endpoint management tools, Oversee hardware lifecycle management workflows, Partner with cross-functional teams to ensure seamless user experiences, Monitor and report KPIs for endpoint performance and team productivity, Serve as primary point of contact for major operational endpoint incidents
Seniority
Mid-level Manager, hands-on technical leadership
