Technicien SAV H/F - Ouest, région Angevine
Core
Field technician responsible for diagnosing, repairing, and providing technical solutions for product malfunctions or disputes at client sites.
Role type
Field service technician (home improvement products)
Builds
Repaired products and compliant installations for end customers
Domain
Home improvement retail / Consumer goods
Deliverable
physical/clinical work
Required skills
Technical product expertise, diagnostic skills, repair capabilities, customer consultation, solution proposal
Preferred skills
Commercial sense, customer service orientation, teamwork, adaptability
Technologies
Home improvement products (kitchens, bathrooms, joinery, flooring)
Responsibilities
Travel to client sites to analyze situations and perform technical diagnostics; Advise clients on technical or functional aspects of products; Execute repairs and compliance adjustments within announced cost limits; Propose paid services for out-of-warranty issues.
Seniority
Entry to Mid-level, hands-on IC