Technical Support Engineer
Core
Provide comprehensive technical advice and expertise to customers and internal departments regarding hydraulic systems, project management, and product development.
Role type
Technical Support Engineer (Hydraulics)
Builds
Custom hydraulic integrated circuits, electro-hydraulic control systems, and test controls plans.
Domain
Off-Highway, Construction, Agricultural, and Industrial hydraulic systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Hydraulic system design, project management, cost analysis, electro-hydraulic integration, ISO specification interpretation, prototype assembly and testing, field troubleshooting, onsite training, MRP systems usage, PPAP process knowledge, lean manufacturing awareness
Preferred skills
Experience with OEM specific electronic architecture, overseas sales exhibition support
Technologies
MRP systems, Microsoft packages
Responsibilities
Review and process system design requests from customers, generate cost analysis breakdowns for sales quotations, project manage developments from inception to end of life, develop and test professional reports on custom hydraulic integrated circuits, manage HIC projects from enquiry to production including prototype assembly, provide field support for installation and troubleshooting, integrate electro-hydraulic control systems with OEM electronic architecture, support production departments in generating test controls plans, provide onsite training on hydraulic and software products, support warranty returns with reporting
Seniority
Mid-level, hands-on IC