Financial Counsellor
Core
Deliver holistic financial counselling and advocacy to individuals and families experiencing financial hardship, vulnerability, and complex life circumstances such as family violence.
Role type
Financial Counsellor (Community Services)
Builds
Person-centred case plans, advocacy outcomes, and secure financial futures for clients.
Domain
Social Services / Financial Counselling
Deliverable
client delivery
Required skills
Financial counselling frameworks, legislation knowledge, advocacy, negotiation, risk assessment, case management, cultural safety
Preferred skills
Community services systems knowledge, community engagement experience
Responsibilities
Conduct client intake and assessments, lead casework and negotiate with creditors, develop person-centred case plans, identify and monitor risk including family violence, build service connections through referrals, maintain client records
Seniority
Mid-level, hands-on practitioner