Global Technical Specialist, Clinical PT
Core
Provide first-line technical support to proficiency testing (PT) participants regarding reporting systems, result submissions, and report interpretation while assisting in program setup and statistical analysis review.
Role type
Global Technical Specialist, Clinical PT
Builds
Clinical proficiency testing programs and reporting systems
Domain
Clinical laboratory / Medical Technology
Deliverable
client delivery
Required skills
Technical support, system administration, statistical analysis review, document control, ISO/IEC 17043 compliance, customer order management
Preferred skills
Proficiency Testing experience
Technologies
PORTAL, IFS
Responsibilities
Provide first line support to PT participants via email regarding technical questions and requests; Support planning, coordinating, and maintaining PT round and shipping schedules; Assist with PT program setup, customer order management, and round configuration; Assist with creation and review of technical documents; Assist with review and approval of statistical analysis and evaluation decisions; Maintain awareness of technical developments in the clinical laboratory; Maintain familiarity with ISO/IEC 17043 and assist in maintaining compliance.
Seniority
Individual Contributor