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Principal Engineer — Product & Application Security

San Mateo, CA, us💼 Full-time🗓 2026-07-14 → 2026-09-25

Core

Top technical authority defining multi-year security vision, secure-by-design paradigms, and reference architectures for Freshworks' multi-tenant SaaS estate and AI-first platform.

Role type

Principal Engineer (Product & Application Security)

Builds

Secure-by-design reference architectures, organization-wide security standards, and strategic security bets for AI/agent systems.

Domain

SaaS / Cloud Security / AI Security

Deliverable

production ML models | product features | infrastructure

Required skills

multi-year security technical vision, secure-by-design architecture, threat modeling, secure SDLC strategy, supply-chain security, AI/agent security, technical leadership, cross-organizational influence

Preferred skills

AWS cloud-native SaaS experience, OWASP frameworks (including Agentic AI Top 10), LLM security, autonomous agent security

Technologies

AWS, Snyk, Sonatype Nexus, OAuth 2.0, OIDC, SAML, SCIM, SBOM, SIEM, CSP, DNSSEC

Responsibilities

Own multi-year technical vision and architecture strategy for product and application security; Define secure-by-design reference architectures and organization-wide standards; Lead threat modeling and security design reviews for critical systems; Set organization-wide left-shift strategy for SAST/DAST/SCA; Serve as top technical escalation point for severe security incidents; Mentor Staff and Senior Staff security engineers.

Seniority

Principal, hands-on IC with strategic vision

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