Junior Business & Application Support
Core
Investigate and resolve complex incidents impacting banking, trading, and forex platforms while ensuring data consistency and system reliability.
Role type
Junior Business & Application Support Engineer
Builds
Production stability for Swissquote's banking and trading systems
Domain
Financial services / Banking operations / Trading platforms
Deliverable
client delivery
Required skills
SQL (Oracle, Postgres), Python scripting, Linux/Unix environment, Root cause analysis, Data analysis, Automation scripting, Incident management
Preferred skills
Knowledge of financial markets, Interest in trading systems, Ability to understand business processes
Technologies
Oracle, Postgres, Python, Bash, Git, Windows
Responsibilities
Investigate and resolve complex incidents on banking and trading platforms; Perform root cause analysis and coordinate with development teams; Analyze large datasets using SQL; Develop automation tools and scripts to increase operational efficiency; Monitor critical production processes and identify anomalies; Participate in internal reconciliations and database integrity controls; Provide Level 2 and Level 3 support for business-critical applications.
Seniority
Junior, hands-on IC
