Product Support Technician
Core
Provide technical training, assembly, commissioning, and troubleshooting support for Konecranes Lift Trucks and Liftace products to dealers and customers in the Middle East & Africa region.
Role type
Product Support Technician (Field Service & Training)
Builds
Heavy-duty lift trucks and material handling solutions for ports, terminals, and industrial operations
Domain
Industrial equipment / Material handling / Port solutions
Deliverable
physical/clinical work
Required skills
Mechanical or Electrical Engineering degree, heavy equipment experience, troubleshooting and diagnostic skills, technical training delivery, assembly and commissioning expertise, safety compliance knowledge
Preferred skills
Experience in technical training or field service
Technologies
Konecranes Lift Trucks, Liftace products
Responsibilities
Develop technical skills and product knowledge within the dealer network, Train dealers on assembly and commissioning processes, Perform assembly, commissioning, and inspections, Deliver classroom and hands-on technical training, Instruct end-users on safety and operation, Provide troubleshooting support on-site and remotely, Supervise field activities for safety and quality compliance, Visit customers and dealers for technical advice
Seniority
Mid-level, hands-on IC