Quality Deviation Specialist
Core
Analyze reported quality deviations and order discrepancies to secure documentation, validate cases for root cause analysis, and coordinate stakeholder dialogue to resolve issues.
Role type
Quality Deviation Specialist
Builds
Resolution of quality deviations and order discrepancies across the global supply chain
Domain
Supply chain operations / Quality management
Deliverable
client delivery
Required skills
Root cause analysis, stakeholder coordination, trend identification, cost calculation, workflow management, action plan contribution, feedback sharing
Preferred skills
Problem-solving, accuracy, attention to detail, multi-case management, English communication, Quality First mindset
Responsibilities
Analyze reported quality deviations and order discrepancies; Secure documentation and validate deviation cases for root cause analysis; Coordinate dialogue between involved stakeholders to resolve cases; Manage deviation cases from opening to closure; Identify trends and recurring issues and initiate investigations; Calculate deviation-related costs and support financial settlements
Seniority
Individual Contributor