SSC CBO Analyst
Core
Administers trade credit insurance policies, focusing on issuance, endorsements, and billing within a shared service center.
Role type
Commercial Back Office Analyst (Trade Credit Insurance)
Builds
Policy documents, contracts, endorsements, and premium invoices for trade credit insurance clients.
Domain
Insurance / Financial Services / Trade Credit
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Contract administration, billing processing, data entry, KYC compliance, financial statement analysis, premium calculation logic, report preparation, process improvement, system data management, client inquiry handling
Preferred skills
Reporting timeliness, data accuracy, client satisfaction, compliance adherence
Technologies
Coface systems, Excel
Responsibilities
Execute tasks to ensure proper functioning of contracts in systems including terms and billing; Issue contractual documents such as policies, contracts, endorsements, and invoicing; Process inquiries and requests from clients or intermediaries; Administer and prioritize requests to ensure compliance with SLAs; Register and create policies in Coface systems; Receive and process documentation to build case files; Analyze sales data and update systems; Manage customer requests meeting response time standards; Prepare reports required by the region; Implement process improvements to optimize workflow; Maintain insured client files; Monitor compliance with group rules and local regulators
Seniority
Mid-level individual contributor