Product Quality Engineer
Core
Maintain full accountability for hardware quality across the entire product lifecycle, from design and prototyping through manufacturing, deployment, and end-of-life.
Role type
Product Quality Engineer (Hardware)
Builds
Hardware networking products for data center environments
Domain
Networking hardware manufacturing and reliability
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Hardware quality lifecycle management, RMA and failure analysis data analysis, contract manufacturer oversight, cross-functional collaboration, ERP and supply chain concepts, root cause failure analysis, field quality metrics monitoring
Preferred skills
Experience in high-tech manufacturing (networking equipment), PCBA manufacturing and electro-mechanical assembly knowledge, data visualization for trends and patterns
Technologies
ERP systems, case management systems
Responsibilities
Monitor field quality data and metrics (RMA Rates, MTBF, Reliability Ratio), analyze RMA and Failure Analysis data to identify trends, drive resolution and mitigation plans for quality alerts, oversee operational performance of Failure Analysis contract manufacturers, collaborate with engineering teams to debug field RMAs, publish external-facing Failure Analysis Reports, support Account Teams with failure analysis data presentation
Seniority
Mid-level, hands-on IC
