Lead Career Navigator
Core
Lead Career Navigator providing case management, barrier identification, and supportive services to job seekers and career changers to facilitate employment.
Role type
Lead Career Navigator (Emerging Leader)
Builds
Employment outcomes for job seekers and career changers
Domain
Workforce development and employment services
Deliverable
client delivery
Required skills
case management, barrier identification, participant reimbursement coordination, outreach, liaison with service providers, data entry, regulatory compliance knowledge, report writing, workload management
Preferred skills
leadership, team training, operational effectiveness
Technologies
MS Word, MS Excel, MS PowerPoint, MS Outlook, manual and electronic tracking systems
Responsibilities
Meet with participants to identify barriers to employment and develop strategies; authorize and coordinate supportive services; track obligations for participant reimbursement funds; maintain accurate case notes and records; serve as liaison between customers and service providers; record eligibility, enrollment, assessment, services, and placement information; support team with data entry and operational tasks
Seniority
Emerging Leader, hands-on IC with supervisory support