PRÁCTICAS – MYSTERY SHOPPER (H/M)
Core
Conduct objective evaluations of customer experience in retail stores by visiting locations in Barcelona and Madrid, analyzing service quality, and providing structured feedback to improve in-store operations.
Role type
Intern (Mystery Shopper)
Builds
Customer experience insights and operational recommendations for retail stores
Domain
Retail / Sneaker fashion
Deliverable
dashboards & analysis
Required skills
observation, analysis, critical thinking, attention to detail, autonomy
Preferred skills
interest in retail and customer experience, ability to work independently
Technologies
none
Responsibilities
Visit multiple stores in Barcelona and/or Madrid, evaluate customer experience objectively (welcome, advice, global experience), analyze what works and what can be improved, create structured feedback and concrete recommendations
Seniority
Intern
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