Senior Content Designer
Core
Shape content standards, systems, and ways of working for Experian's product experiences while delivering user-centred copy for priority customer journeys.
Role type
Senior Content Designer (Product Design Team)
Builds
Scalable content design practice, reusable patterns, and content systems for Experian's product experiences.
Domain
Financial services / Data technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Content design, UX writing, information architecture, content standards creation, design systems, scalable frameworks, AI and agentic workflows, stakeholder management, influencing, regulated environment experience
Preferred skills
Hands-on delivery with strategic practice-building, coaching designers, defining content design evolution
Technologies
AI tools, agentic workflows
Responsibilities
Lead content design on priority product plans and customer journeys, write clear accessible user-centred content, shape Tone of Voice across experiences, use research to inform content decisions, develop content standards and guidance, maintain and evolve content systems, coach designers through workshops and clinics, influence teams to bring content design earlier in development
Seniority
Senior, hands-on IC with strategic practice-building
