[8VE] Senior Solutions Engineer
Core
Senior Solutions Engineer acting as the highest level technical escalation for mission-critical enterprise customer environments, solving complex platform and integration challenges across SAP, Oracle, and cloud ecosystems.
Role type
Senior Solutions Engineer (Technical Escalation & Integration)
Builds
Production stability for enterprise tax and ERP platforms via root cause analysis, integration troubleshooting, and automation tooling.
Domain
Enterprise Software, Cloud Infrastructure, ERP Integrations (SAP/Oracle)
Deliverable
client delivery
Required skills
Enterprise application troubleshooting, Distributed systems architecture, REST/SOAP API integration, SQL/NoSQL database management, Cloud platform operations (AWS/Azure/OCI), Root cause analysis, Technical documentation, Automation scripting, Cross-functional technical leadership, English (C1+).
Preferred skills
Enterprise tax technology platforms, SAP ECC/S/4HANA/BTP, Oracle ERP Cloud, AI-assisted support automation, Agile/SAFe environments, CI/CD processes.
Technologies
SAP (ECC, S/4HANA, BTP), Oracle (ERP Cloud, EBS), AWS, Azure, OCI, Tomcat, Java, SQL Server, PostgreSQL, SAP HANA, DB2, REST, SOAP, XML, JSON, OAuth 2.0, JDBC, HTTP/HTTPS, RFC/JCo, OData.
Responsibilities
Act as the highest level technical escalation point for complex enterprise customer issues. Lead root cause investigations and resolution efforts for critical production incidents. Troubleshoot complex integrations across SAP, Oracle, cloud services, APIs, and enterprise platforms. Collaborate closely with Engineering and Product teams to identify platform improvements and validate fixes. Build scripts, automation tools, and diagnostic solutions to improve operational efficiency. Mentor engineers across the organization and provide technical guidance on complex investigations.
Seniority
Senior, hands-on IC with leadership responsibilities
