DTC Supervisor Distrib Center Ops (Flex shift)
Core
Supervise and coordinate DTC order fulfillment operations to ensure speed, accuracy, and customer satisfaction in a fast-paced eCommerce environment.
Role type
Senior IC distribution center operations supervisor
Builds
Direct-to-consumer order fulfillment and shipment
Domain
eCommerce / Logistics / Toys & Games
Deliverable
product features
Required skills
Team leadership, workflow coordination, WMS proficiency, performance metrics analysis, training and development, cross-functional collaboration, problem-solving, data interpretation, Microsoft Office proficiency
Preferred skills
High-volume fulfillment experience, bilingual English/Spanish
Technologies
WMS, Order management systems, Reporting tools
Responsibilities
Supervise and coach team leads and associates, manage daily workflow for timely order processing, monitor DTC metrics (cycle time, accuracy, units per hour), lead training initiatives, support peak planning and seasonal surges, drive process improvement projects
Seniority
Mid-level, hands-on IC