IT Service Delivery Lead
Core
Lead IT business application projects and oversee multi-system integrations to align technical delivery with corporate goals.
Role type
Senior IT Service Delivery Lead (Project Manager / Business Analyst hybrid)
Builds
Business application platforms and data flow architectures
Domain
Enterprise IT / Business Applications / System Integration
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Agile project management, Business analysis, System integration, Jira administration, NetSuite implementation, Stakeholder communication, Sprint planning
Preferred skills
NetSuite CRM configuration, Salesforce administration
Technologies
NetSuite, Salesforce, Jira
Responsibilities
Lead complex IT business application projects from inception through deployment, Oversee data flow and structural architecture across multiple interconnected enterprise systems, Gather technical requirements and translate business needs into technical specifications, Maintain product backlogs and run daily standups, Act as the primary bridge between technical teams and business executives
