Responsable SMAC Assistance Service (SAS) d'Agence H/F
Core
Managing the development and operations of the roof maintenance and waterproofing service line (SAS) for a specific agency, ensuring client service quality and budget targets.
Role type
Agency Manager for Roof Maintenance Service Line
Builds
Roof maintenance, waterproofing, and facade repair services for building envelopes
Domain
Construction / Building Envelope / Roofing
Deliverable
client delivery
Required skills
Team management, strategic implementation, budget management, client relationship management, technical knowledge of building envelopes
Preferred skills
Customer service orientation, organizational skills, field presence
Technologies
N/A
Responsibilities
Lead and manage a team of operations staff, sales, and site supervisors; Implement the SAS service strategy within the agency; Ensure high-quality client service and satisfaction; Guarantee achievement of operational budgets and revenue targets; Enforce the SAS charter across the agency; Act as the primary liaison with the National SAS Cell and key accounts
Seniority
Manager, hands-on leadership