Staff Product Manager – Integration Security & AI Gateway
Core
Own the security layer for ServiceNow's enterprise integrations and the AI Gateway, governing machine-to-machine interactions, AI agent authentication, and access control at scale.
Role type
Staff Product Manager (IC4)
Builds
Security protocols, credential frameworks, and trust mechanisms for outbound API calls and AI agent tool interactions.
Domain
Enterprise SaaS, Platform Security, Agentic AI
Deliverable
production ML models | product features
Required skills
Integration security, API security, Identity & Access Management (IAM), OAuth 2.0/2.1, mTLS, REST/SOAP, MCP (Model Context Protocol), AI agent frameworks, product requirements, user stories, cross-functional leadership, customer/developer orientation
Preferred skills
Zero-trust security, service mesh security, compliance frameworks (NIST, SOC 2, ISO 27001), ServiceNow platform, developer-facing products, AI workflow governance, hyperscaler AI platforms
Technologies
OAuth 2.1, mTLS, REST, SOAP, MCP, OAuth 2.0, AWS Bedrock, GCP Vertex AI, Azure OpenAI
Responsibilities
Define and drive the roadmap for Integration Security and AI Gateway Security; Own the security architecture for MCP server governance; Partner with engineering and design to deliver secure capabilities; Engage with enterprise customers and security architects; Translate complex security requirements into product requirements; Analyze customer telemetry and security landscape shifts; Drive cross-functional alignment across Platform Engineering and AI teams.
Seniority
Staff, hands-on IC