Global Program Director
Core
Managing the delivery of high-quality security services and commercial aspects of contracts for global strategic clients across multiple locations.
Role type
Senior IC Global Program Director (Security Services)
Builds
Security service delivery and client partnership management
Domain
Security services / Risk Management / Global Business
Deliverable
client delivery
Required skills
Strategic planning, Risk Management, Contract governance, KPI management, Budget preparation, Operational efficiency, Stakeholder management, Cross-functional leadership, Change management, Project Management
Preferred skills
International security contract experience, Critical national infrastructure experience, Security/Health and safety qualifications, Security/Risk Management qualifications
Technologies
O365
Responsibilities
Serve as key point of contact for client service delivery; oversee service issues and escalations; coordinate with local teams and implement client initiatives; manage contract governance and KPIs; prepare strategic budgets; identify operational efficiencies; assist in RFI/RFP responses and pricing strategies; lead branch management for service delivery; ensure compliance with laws and policies; review expenditures; build partnerships and implement change; evaluate global security needs.
Seniority
Senior, hands-on IC with strategic oversight