Assistant.e Coordinateur.trice de Projets Clients
Core
Provide technical support to clients on analysis selection and methods, monitor daily analysis progress and urgent files, and assist in technical complaint management.
Role type
Client-facing project coordination assistant in laboratory analysis
Builds
Analysis reports and client service delivery
Domain
Environmental science / Water analysis / Laboratory operations
Deliverable
dashboards & analysis
Required skills
Technical consultation, daily progress tracking, urgent file management, complaint handling, scientific background in chemistry or microbiology
Preferred skills
Client relationship experience, autonomy, attention to detail
Technologies
Laboratory information systems (implied by context of analysis tracking)
Responsibilities
Advise clients on analysis choices and methods, track daily analysis status and deadlines, manage technical complaints, assist in sample reception and coding
Seniority
Junior, entry-level with prior internship or apprenticeship experience