Front Office Application Support – ETRM
Core
Senior application support for front office traders and risk teams, ensuring stability of the trade lifecycle and real-time trading operations during platform migration.
Role type
Senior Front Office Application Support Engineer (Energy Trading)
Builds
Trade lifecycle stability and real-time operational support for the Orchestrade ETRM platform
Domain
Energy trading, North American power markets (ERCOT)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Front office support experience, SQL, Linux/Unix, Scripting (shell/Python), Incident management, Root cause analysis, Process documentation
Preferred skills
Orchestrade experience, Python Cloud exposure (AWS/Azure), Real-time trading workflows, North American power markets knowledge
Technologies
Orchestrade, Endur, Allegro, RightAngle, SQL, Linux, Unix, Python, AWS, Azure
Responsibilities
Provide senior level support to front office users including traders and schedulers, Troubleshoot complex technical and functional issues across the ETRM landscape, Monitor and validate PnL, risk exposures, and position data, Coordinate with global teams for development, QA, and infrastructure, Drive root cause analysis and long term remediation, Act as a mentor and escalation point for junior and mid level support analysts
Seniority
Senior, hands-on IC
