Planner - Customer Order
Core
Manage customer order loading, fulfillment, and inventory planning to ensure supply availability and drive backlog reduction.
Role type
Senior IC order planner (customer order & inventory)
Builds
Daily order schedules, mid/long-term forecasts, inventory allocation plans, and delivery recovery plans
Domain
Automotive manufacturing supply chain
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
order management, inventory planning, demand forecasting, backlog reduction, supply validation, freight management, KPI tracking, master data setup, stakeholder coordination
Preferred skills
material planning, production planning, new product ramp-up coordination
Technologies
P13, add*One, PPT system, VS-LOP, RPP, CAPL, BPS
Responsibilities
Liaise with customers on order loading and fulfillment; Review daily replenishment status and resolve bottlenecks in IDC/RDC warehouses; Track and analyze delivery KPIs (SL1, LT0, AQ); Lead Supply Validation meetings and routine conference calls with customers; Manage outbound air freight and coordinate return FG; Prepare weekly order lists and management reports; Set priorities in sales orders and work with shipping on urgent shipments.
Seniority
Mid-level, hands-on IC