Technicien Support de Proximité H/F
Core
On-site IT technician responsible for organizing, diagnosing, and executing maintenance interventions, hardware/software installations, and user support within a defined geographic region.
Role type
Senior on-site IT support technician
Builds
IT infrastructure maintenance, workstation setups, and user support services
Domain
IT Support / Managed Services
Required skills
Hardware troubleshooting, Windows environment management, Office 365 administration, ticket management, inventory management, user training, diagnostic analysis, installation procedures
Preferred skills
Customer service orientation, adaptability to user technical levels, logistical planning
Technologies
Windows, Office 365
Responsibilities
Organize and execute on-site maintenance interventions, diagnose and resolve hardware/software issues, install and configure workstations and software, manage IT equipment inventory and stock, provide user support and training, document interventions for traceability, track incident tickets
Seniority
Mid-level, hands-on IC