Senior Staff Security Incident Commander | Security Org
Core
Orchestrating response and remediation for highest criticality security events, leading incident response strategy, and communicating status to executive stakeholders during Major Security Incidents.
Role type
Senior Staff Security Incident Commander
Builds
Incident response playbooks, procedures, and communication briefings for ServiceNow's security operations.
Domain
Cybersecurity / Cloud Security
Deliverable
client delivery
Required skills
Incident response leadership, risk assessment and prioritization, executive communication, tabletop exercise facilitation, post-incident review (PIR) and root cause analysis (RCA), cybersecurity frameworks knowledge (e.g., MITRE ATT&CK), cross-functional coordination
Preferred skills
AI integration in security workflows, multi-domain security expertise, process automation
Technologies
MITRE ATT&CK, AI-powered security tools
Responsibilities
Lead end-to-end response to critical security incidents; orchestrate remediation activities; develop and maintain incident response playbooks; conduct tabletop exercises; prepare executive incident briefings; facilitate post-incident reviews and root cause analyses.
Seniority
Senior Staff, hands-on IC with strategic oversight
