Manager, Settlement Services
Core
Provide strategic and operational leadership across Title & Settlement functions, ensuring regulatory compliance, scalable performance, and high-quality service delivery for clients, lenders, and underwriters.
Role type
Manager, Settlement Operations
Builds
End-to-end settlement workflows (Pre-Closing, Closing, Funding, Recording, Post-Closing) for national title underwriters, large lenders, and institutional clients
Domain
Real Estate / Title & Settlement Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Title search and examination, Escrow and funding processes, ALTA Best Practices, RESPA compliance, Risk management, Workforce planning, Process improvement, Stakeholder management, Data analysis
Preferred skills
Experience with national title underwriters, Large lender operations, Title insurance underwriting concepts, Title/settlement systems (ResWare, Qualia)
Technologies
ResWare, Qualia
Responsibilities
Own end-to-end operational performance across settlement workflows; Lead and manage Team Leads and Supervisors; Drive process standardization and automation; Partner with Compliance to support regulatory exams and audits; Manage operational KPIs, dashboards, and budgeting
Seniority
Manager, hands-on leadership