Ciudad Juárez | Customs Brokerage | Aduanas | Customer Service Representative - Ejecutivo de Servicio al Cliente (Conocimiento en Aduana Mexicana)
Core
Customer service representative specializing in Mexican customs brokerage, ensuring timely processing of shipments and regulatory compliance.
Role type
Customer Service Representative (Customs Brokerage)
Builds
Customs clearance documentation and shipment processing for clients
Domain
Logistics and Customs Brokerage
Deliverable
client delivery
Required skills
Mexican customs regulations knowledge, customs clearance process management, Incoterms knowledge, maritime/air/land transport processes, Microsoft Office proficiency, English fluency
Preferred skills
Dangerous goods certification
Responsibilities
Manage and organize customs procedures, ensure shipments are processed without delays, advise clients on operational alternatives, monitor account KPIs, ensure compliance with government regulations and legal documents
Seniority
Entry-level to Junior
