Quality Technician (1st Shift)
Core
Manage critical quality data, maintain ISO 9001 compliant documentation, and drive continuous improvement initiatives to enhance product quality across distribution and sales departments.
Role type
Quality Technician (1st Shift)
Builds
Quality assurance processes and compliance documentation for power tool distribution
Domain
Manufacturing / Warehousing / Quality Assurance
Deliverable
dashboards & analysis
Required skills
ISO 9001 documentation management, customer complaint investigation, KPI monitoring, inventory inspection, housekeeping plan implementation, Microsoft Office Suite proficiency, WMS systems familiarity, production planning knowledge, Lean Manufacturing principles, logical problem-solving, data accuracy
Preferred skills
Associate's degree in Business Administration, Supply Chain Management, Engineering, or Finance, SAP/JDA/Blue Yonder experience, MRP knowledge
Technologies
SAP, JDA / Blue Yonder, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Responsibilities
Control and monitor ISO 9001 documentation including Work Procedure Instructions and internal audit records, investigate customer complaint issues and update trackers, monitor key performance indicators for Distribution Quality and Sales Quality, maintain SIA Master Data spreadsheet, update QA boards with safety and quality information, conduct inventory inspections related to complaints or failures, develop and implement daily housekeeping plans
Seniority
Entry-level to Mid-level, hands-on IC