Sr Analyst IT
Core
Lead business analysis for IT solutions supporting global Logistics and Direct-to-Consumer (DTC) operations, specifically focusing on Warehouse Management Systems (WMS) and Order Management System (OMS) implementations.
Role type
Senior IT Business Analyst (Logistics & Supply Chain)
Builds
WMS and OMS implementations, enhancements, and integrations for global logistics and DTC fulfillment.
Domain
Logistics, Supply Chain, E-commerce
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
WMS and OMS implementation, requirement gathering, user story creation, acceptance criteria authoring, system integration mapping, defect triage, hypercare support, Agile delivery, JIRA
Preferred skills
Blue Yonder WMS, IBM Distributed Order Management (DOM), Oracle ERP, Agile Product Owner/Product Manager certification
Technologies
Blue Yonder WMS, IBM DOM, Oracle ERP, JIRA, APIs, middleware
Responsibilities
Lead business analysis for IT solutions for Logistics and DTC functions globally; Gather and document functional and technical requirements and user stories for WMS and OMS implementations; Collaborate with business teams, solution architects, vendors, and internal IT teams in requirement gathering, design, development, testing, go-live, and hypercare project phases; Provide technical and functional leadership on platforms such as Blue Yonder WMS and IBM DOM; Ensure successful system integrations with e-commerce platforms, transportation management systems, and global logistics partners; Support hypercare and production operations, ensuring system stability and timely issue resolution; Develop and maintain project documentation, including requirements, test plans, deployment guides, and training materials.
Seniority
Senior, hands-on IC