Worker Engagement Specialist
Core
Deploy digital worker engagement and grievance programs for suppliers in Jordan to improve working conditions and supply chain transparency.
Role type
Freelance/Consultant Worker Engagement Specialist
Builds
Digital worker voice platforms and grievance mechanisms for global supply chains
Domain
Social compliance, labor rights, global supply chain, sustainability
Deliverable
client delivery
Required skills
social compliance, labor rights, supply chain management, grievance mechanism management, supplier engagement, digital platform training, stakeholder liaison, Arabic language proficiency, English language proficiency
Preferred skills
community relations, corporate social responsibility, social impact tech, auditing industry knowledge, international certification standards (BSCI, ETI, SA8000, SEDEX)
Responsibilities
Lead deployment of digital worker voice programs, lead supplier platform training and technical support, manage digital grievance cases, support investigation and remediation, develop onboarding materials, communicate with supplier management, liaise with internal stakeholders, gather client and supplier feedback
Seniority
Mid-Senior, hands-on consultant