Process associate/ Process executive
Core
Support the Purchasing team with mailbox management, purchasing activities, and customer issue resolution.
Role type
Process Associate / Process Executive
Builds
Purchasing processes and customer support workflows
Domain
Life sciences / Food safety testing
Deliverable
client delivery
Required skills
Purchasing process support, product description understanding, KPI maintenance, logical reasoning, analytical skills, MS Office (Excel, PowerPoint)
Preferred skills
Continuous learning, good written and verbal communication
Responsibilities
Work on purchasing activities, support Purchasing team with generic mailbox, understand product descriptions and formats, maintain and improve key performance measures, proactively manage customer issues related to support requirement
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