Worker Engagement Specialist
Core
Deploy digital worker engagement and grievance programs for suppliers in Guatemala to improve working conditions and supply chain transparency.
Role type
Freelance/Consultant Worker Engagement Specialist
Builds
Digital worker voice platforms and grievance mechanisms for global supply chains
Domain
Social compliance, global supply chain, ethical procurement, sustainability
Required skills
Social compliance, labour rights, supply chain management, grievance mechanisms, supplier engagement, digital platform training, stakeholder liaison, project management
Preferred skills
Community relations, corporate social responsibility, technology adoption, auditing standards (BSCI, ETI, SA8000, SEDEX), international development
Technologies
Digital worker engagement platforms, grievance management software
Responsibilities
Lead deployment of digital worker voice programs, manage supplier platform training and technical support, handle case management of grievances, support investigation and remediation, develop onboarding materials, communicate with supplier management, liaise with internal stakeholders, gather client and supplier feedback
Seniority
Mid-Senior, hands-on IC